Privacy policy

Last updated November 9, 2026

CondoKokua is a service of mPower Hawaii, based in Mililani, Hawaiʻi. This policy explains what information we collect on this website (condokokua.com) and in the CondoKokua app (app.condokokua.com), how we use it, and the choices you have.

On this website

When you request a demo or ask for a copy of your deadline list, we receive what you type into the form: your name, email address, phone number if you give it, your association, its number of units, your role and any message, along with your answers to the deadline calculator. We also record your network address to stop spam.

We use this only to reply to you and to show you CondoKokua. We don’t sell it, rent it or share it with advertisers. The deadline calculator runs in your browser; your answers stay on your device unless you ask us to email you a copy.

This site doesn’t use advertising or tracking cookies or third-party analytics. Your browser may store your calculator answers locally so they are still there when you come back; clearing your browser data removes them.

In the CondoKokua app

Associations and their managers enter information about units, owners, residents, vendors, work orders, violations and other building matters. That information belongs to the association. mPower Hawaii processes it on the association’s behalf, only to provide the service, and follows the association’s instructions about it.

• Each association’s information is kept separate, and people see only what their role allows. Owners see their own unit.
• Passwords are stored as one-way hashes, two-step verification secrets are encrypted, and all traffic uses HTTPS.
• The app sets only the cookies needed to keep you signed in.
• Changes are recorded in an activity log that the association’s administrators can review.
• Backups are encrypted and kept for up to about a year, then deleted.

If you are an owner or resident and want to see, correct or remove your information, contact your association’s manager or board first. We will help them with your request.

Who else handles information

We use a small number of service providers to run CondoKokua, such as our hosting provider for servers and encrypted backup storage. They handle information only to provide their service to us. We may disclose information if the law requires it.

How long we keep it

We keep demo requests and messages for as long as they are useful for our conversation with you, and delete them on request. When an association leaves CondoKokua, we give it a copy of its data if it asks and delete it from the service; it disappears from backups as they expire.

Children

This website is not directed to children, and we don’t knowingly collect information from them here.

Changes and contact

If we change this policy we will update the date above. Questions or requests: call mPower Hawaii at 808-626-2808 or write through the contact form.